![]() ![]() You will be responsible for the cost of returning a cancelled order to us. The refund will include any standard deliveryĬharges paid. Retailer of your cancellation to return the goods. You then have a further 14 days from the date you notify the ![]() To cancel your order up to 14 days from the day you receive your goods if you are an online, In addition to our Returns Policy, under the Consumer Contracts Regulations, you have the right Should consider using a trackable shipping service or purchasing shipping insurance as weĬannot guarantee that we will receive your returned item. ![]() If you are shipping an item over £50, you Depending on where you live, the time it may takeįor your exchanged product to reach you, may vary. ![]() Shipping will be deducted from your refund. If you receive a refund, the cost of return You will be responsible for paying for your own shipping costs for returning your item, unless the To return your product, please email with our returns form (see top of page) and details and reason Themselves to give to you later, we will send a refund to the gift giver and they will find out about If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to Once the returned item is received, a gift certificate will be If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a giftĬredit for the value of your return. The same item, please send us an email at and post your item to: We only replace items if they are defective or damaged. We do not offer refunds for sale items, unless they are faulty. Mc Convey Cycles 183 Ormeau Road Belfast BT7 1SQ If you’ve done all of this and you still have not received your refund yet, please contact us at There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially If you haven’t received a refund yet, first check your bank account again. Any item that is returned more than 30 days after delivery. Any item not in its original condition, which is damaged or missing parts for reasons not Books or other paper products with obvious signs of use There are certain situations where only partial refunds are granted (if applicable): If you paidįor standard delivery of the goods, the cost of standard delivery will also be refunded. If you are approved, then your refund will be processed, and a credit will automatically beĪpplied to your credit card or original method of payment, within 14 calendar days. We will also notify you of the approval or rejection of your Once your returned item is received and inspected, we will send you an email to notify you that The date of purchase or the date the goods were delivered to you - whichever is later).Īfter the initial 30 days, you can’t demand a full refund in the first instance, but you still have the Quality, unfit for purpose or not as described, and get a full refund.īut this right is limited to 30 days from the date you took ownership of the goods (this could be Under the Consumer Rights Act you have an early right to reject goods that are unsatisfactory Send your purchase back to the manufacturer. To complete your refund or exchange, we require a receipt or proof of purchase. The item mustīe in the original packaging and returned with any accessories, labels and “free gifts” or bonus Means your item must be unused and in the same condition that you received it. To be eligible for a refund or exchange, goods must be returned in a re-saleable condition. Purchase, we cannot offer you a refund or exchange. Return or exchange an item bought with a valid receipt. If you are unhappy with your item, please let us know. Particular offending provision in our Returns Policy will be deemed inapplicable. Our Returns Policy conflicts with your statutory rights, your statutory rights will prevail and the Your statutory rights are not affected by our Returns Policy. We cannot accept returns without a completed returns form. ![]()
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